Frequently Asked Questions
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| CUNA Councils Connect | Membership | Conferences
| Leadership
Website
I want to visit the site's Members Only areas and need help with my username/password:
Please visit our password help page for more information.
> Password Help Page
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List serve
Please visit the List serve section of
on the individual council web sites for complete background information and step-by-step instructions
on how to use our email discussion lists.
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CUNA Councils Connect
Please visit the CUNA Councils Connect Help/FAQ section of our website for extended information about CUNA Councils Connect.
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Membership
What are the requirements for membership in the Council?
Please see the Join/Renew pages on the individual council web sites for
eligibility requirements.
What are the benefits of Council membership?
Please see the Benefits on the individual council web sites for a
description of member benefits.
What does Council membership cost?
Please see the Join/Renew pages on the individual council web sites for
an explanation of membership periods and investments.
How do I become a member?
The fastest and easiest way to join is fill out the Join/Renew pages on the individual council web sites. This page contains a secure order form, so you can pay by
credit card right online.
If you need to send a check, please print the Join/Renew form and mail it with
your payment to the address at the top of the form.
If I join today, can I take advantage of the conference discount?
Yes. You may choose the member price when registering for a particular council's
conference if you are joining that council at the same time.
How do I renew my membership?
Renewal notices are mailed to all members at the beginning of each November.
You may send your renewal notice and payment to us by mail, or you may visit
the Join/Renew page
on the individual council web sites to renew online.
How do I report a change in address, email, phone, or fax?
You can submit updated contact information through the "Your Account" button located on the upper right hand column of the Council web pages. Please note that updates usually take 24-48 hours to be processed. You can also do this by visiting your council's "basic membership directory" (under membership from the top)and update it there.
I am not a member of any council. Before I join, how can I find out who else
from my credit union is a member?
Please contact a member of the Council
Administration. They can provide you with up-to-date information on other Council
members in your credit union.
How do I join an additional Council if I am already the member of one?
You can go to Join/Renew on the web site of the council you wish to join (all are listed at www.cunacouncils.org) and complete the application that will populate with your information, or you can call 800-356-9655 extension 4141 for Ellis Waller or 4047 (ewaller@cuna.coop) for Edith Thayer (ethayer@cuna.coop) and give them a credit card number. Your additional membership will be entered within 24 hours and a confirmation will be emailed to you.
My responsibilities have changed. Can I transfer my membership to another council?
Council members can transfer their paid memberships to any other council at any time during the year at no cost. Just call 800-356-9655 extension 4047 or email ethayer@cuna.coop with the name of the person who is transferring and the name of the new council.
One of our credit union's council members has left the credit union. How do I replace him?
You can email ethayer@cuna.coop with the name of the member who has left the credit union, and the name of the person who will be taking their place. If the replacement has not been named, it is a good idea to use someone else's name as a "place holder" until the replacement id determined. If no replacement will be named, you can transfer the membership to another council with another individual's name.
We have members is several councils. Is there a way I can renew them all at the same time?
The easiest way is to call Edith Thayer at 800-356-9655 extension 4047 and tell her which members you want to renew. You can give her a credit card number over the phone and your members will be renewed within 24 hours and a confirmation sent to them and to you.
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Conferences
When will information on the next conference be available?
Preliminary location information and dates for the next Council conference
will be posted to the Events section of this site,
usually as soon as the previous year's conference has ended. Information about
previous conferences will remain on the site as a backgrounder and an aid in
decision making.
> View the Council Calendar
A working agenda and registration form will be posted to the Events section
of this site, usually usually 4 to 6 months before the conference.
A final agenda, brochure, and hotel/travel information will be posted to the
Events section of this site, usually 3 to 4 months before the conference.
If you need additional information about an upcoming conference, please contact
a Council Program Coordinator.
Do I have to be a council member to attend a council conference?
No. Each conference has separate pricing for members and nonmembers. You can
save on the conference registration fee by becoming a Council member at the
time of registration.
Affiliation with CUNA/League is required for attendance, but limited exceptions
may apply. Please contact CUNA prior to making travel arrangements to confirm
eligibility.
How do I reserve my hotel room?
Contact information and a group rate code for the conference hotel are provided
in all printed and online conference materials. You must make arrangments directly
with the hotel before the room block expiration date in order to guarantee a
room at the group rate.
What materials are provided at your conferences?
Downloadable copies of speaker presentations are posted to the Council web
site shortly before the conference, and remain on the web site during and after
the conference. Registrants receive email notification with the password required
to download the presentations. Hard copies of speaker presentations are not
provided on site.
Notebooks, pens, and other relevant supplemental materials (program guide,
conference journals, attendee rosters) are also provided.
What is the dress code at your conferences?
Dress is business casual at all conference events unless otherwise noted.
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Leadership
Who are the Council leaders?
Visit the Executive Committee page of this site
for background and contact information on the Council's elected leadership.
Your executive committee welcomes your feedback - feel free to drop a line! Also, visit the Council Forum page -
the mission of the Council Forum is to promote the cooperation, financial health, and collective effectiveness of CUNA Councils through advocacy, education, and professional resources.
Visit the Contact Us page of this site for contact
information for Council Administration.
How can I join a subcommittee?
The Subcommittees page of each council web site has a description
of each committee's activities and an email link to each subcommittee chair.
Simply send an email to the council manager indicating which committee you're
interested in joining. We'll then follow up with you directly.
How can I be elected to the executive committee?
Each year, the Council's Nominating Committee sends a Call for Nominations
to the membership. If you are interested in serving on the executive committee,
respond to the call with the requested information.
Recommended candidates will then be added to the election ballot, which will
be presented to the membership for a vote. Elected committee members will take
office at the conclusion of that year's conference.
What other leadership opportunities are available to me as a council member?
Our members are frequent speakers at council conferences and at other CUNA
events. They contribute to industry publications, educational curriculum and
product development, research reports, and regulatory comments. Their insight,
commitment, and visibility help build the credibility of professionals throughout
the credit union movement.
Leadership opportunities with the council are as broad as your imagination.
Contact a Council Program Coordinator if you'd like to get involved.
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