Brian Elkins
Brian Elkins is the Executive Director at Monigle, the country’s largest independent brand experience consultancy where he has worked with leading brands in technology, health care and consumer packaged goods and now oversees the firm’s financial services practice and the annual Humanizing Brand Experience (HBE) study, evaluating brand experience nationally for retail banks and credit unions. Recently published in the Journal of Digital Banking, Brian works directly with leading financial brands in Fintech, Payments, Retail Banking, Wealth Management, and Institutional Finance to develop and design transformational brand and customer experiences, navigate mergers, acquisitions, expanded fields of membership and deploy marketing and culture change management efforts.