Adrienne Fischer
With over 15 years of leadership experience in financial operations and member service, Adrienne Fischer has a wealth of expertise to share. She has a proven track record of developing successful business strategies that enhance efficiency and service quality. Adriennes exceptional communication and organizational skills have been key in building productive relationships with supporting departments. As a Six Sigma Black Belt, she specializes in process optimization, bringing a data-driven approach to organizational excellence. In her current role as VP - Director of Contact Center at STCU, Adrienne leads the development and execution of a holistic business strategy for the Contact Center division. Her efforts have resulted in an outstanding employee engagement score of 88% through strategic programs fostering a positive workplace culture and tailored career paths for team members.